Terms of Service

1. Acceptance of terms

By downloading, accessing, or using the FlexRent Pro mobile application ("App") or website, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App. FlexRent Pro LLC ("FlexRent Pro", "we", "us") operates the platform connecting renters with available equipment.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use FlexRent Pro. You must provide accurate account information and complete identity verification when required for certain equipment categories.

3. Rental agreement

Each booking constitutes a rental agreement between you and FlexRent Pro (or the equipment owner, where applicable). By confirming a reservation, you agree to:

• Pay all listed fees, deposits, and applicable taxes
• Pick up and return equipment on the agreed dates and times
• Use equipment only for its intended purpose and in a safe, lawful manner
• Not sublease, sell, or transfer rented equipment to third parties
• Report damage, loss, or theft immediately via the App or support email
• Allow inspection of equipment condition at pickup and return

4. Fees, deposits & payments

Rental rates are displayed in the App before booking. A security deposit may be required for certain items and will be refunded upon satisfactory return, minus any deductions for damage, loss, or late fees. Late returns are charged at the daily rate plus a late fee as specified at booking. All payments are processed through our third-party payment provider.

5. Damage, loss & liability

You are responsible for equipment from pickup until confirmed return. Normal wear is expected; damage beyond normal use, loss, or theft may result in repair or replacement charges up to the item's stated value. FlexRent Pro is not liable for indirect, incidental, or consequential damages arising from equipment use. Our total liability is limited to the fees paid for the specific rental in dispute.

6. Cancellations & refunds

Cancellation policies vary by equipment category and are shown at booking. Generally, free cancellation is available up to 24 hours before pickup. Cancellations within 24 hours or no-shows may forfeit part or all of the rental fee. Refunds are processed to the original payment method within 5–10 business days.

7. App usage rules

You agree not to:

• Create false accounts or misrepresent your identity
• Attempt to access other users' accounts or platform systems
• Use the App for fraudulent bookings or payment disputes in bad faith
• Reverse engineer, scrape, or automate access to the App without permission
• Upload harmful, illegal, or infringing content

We may suspend or terminate accounts that violate these rules.

8. Intellectual property

The FlexRent Pro name, logo, App design, and content are owned by FlexRent Pro LLC. You may not copy, modify, or distribute our intellectual property without written permission.

9. Disclaimers

The App and equipment listings are provided "as is." We do not guarantee uninterrupted service or that all listed equipment will be available. Equipment descriptions are provided in good faith; inspect items at pickup and report discrepancies before leaving.

10. Governing law & disputes

These Terms are governed by the laws of the State of California, United States. Disputes shall be resolved in the courts of Los Angeles County, California, unless otherwise required by applicable consumer protection law.

11. Changes to terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised date. Material changes will be notified via the App or email. Continued use after changes constitutes acceptance.

12. Contact

Questions about these Terms:

See also our Privacy Policy.